Welcome To Hajj & Umrah With A Difference
The Western Province is more than just a travel agent, our service offering extends beyond providing the core logistics associated with Umrah tour groups.
Rather we create bespoke packages & experiences tailored to the demands and needs of our varied clients. Through developing dedicated programs and service standards, we ensure excellence in service is always maintaned. if you are an organisation or medium/large group looking for a uniquely crafted Umrah tour, Our customer experience team are on hand to create your trip.
Experience Created Through Unparalleled Service
Organisation
We dont just sell tour packages , we work with you to create bespoke concepts and tours whilst providing everything you need to ensure your customers are content.
Guest
Travel with us and travel with a difference, you are guest to a bespoke customer centric service dedicated to your wellbeing and spirituality
Travel Agent
Looking to outsource your ground operations and customer care, we can provide your customers the premium in guest services
We Deliver The Core Essentials You Need For Your Trip
Flights
Visa Acquisition
Transportation
Smart Logistics is our dedicated operational management service created to ensure the seamless user friendly delivery of our tours and excursions, through innovating new ideas and troubleshooting the challenges and everyday problems present in tours. Smart logistics works to ensure our guest's recieve the most effective management of service.
The wellbeing and care of our guests is of upmost importance to us, ensuring the catering of individual needs and working to provide a world class standard of customer service, our Al Khadamat team are customer service trained professionals equipped to provide excellence in customer care.
Umrah is a journey of great emotion, reflection and soul searching. The Umrati programme is a dedicated program that provides guidance, support and self development ensuring our guest's make the most of their blessed journey with spiritual and practical advise alongside the CARE initiative
And Then We Create The Difference
Accomodation
Choose The Western Province, Choose Difference
We think of everything, from the moment you choose The Western Province, You become guest to a dedicated team of professionals with expertise in all aspects of the Umrah tour group. The experience begins before your journey and never truly ends.
Our teams work tirelessly to consistently develop and innovate our product and service offerings with the comfort, wellbeing and contentment of our guests the ultimate goal.
Utilising technology, training and creativity, we seek to develop an unmatched customer centric approach to Hajj & Umrah through innovating our products and services.
Every aspect of our guest's experience and interaction is carefully thought out with tailored responses to every challenge and enhancement of every opportunity.
